Thank you for choosing our Coolectric Creations for your purchases. We strive to provide you with quality products and excellent customer service. In the event that you are not completely satisfied with your purchase, we have created the following Return & Refund Policy:

Returns: You may return any product within 7 days of delivery for a full refund or exchange. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Please contact us prior to returning any item and include your order number, the reason for the return, and any relevant details.

Refunds: If you are eligible for a refund, we will process it within 7 business days of receiving the returned item. Please note that we are not responsible for any return shipping charges.

Guarantee: We stand behind the quality of our products and offer a 100% guarantee. If you receive a damaged item, please contact us immediately with a photo of the damage. We will replace the item once the damaged item is returned to us.

If you have any questions or concerns about our Return & Refund Policy, please contact us at coolectriccreations@icloud.com